Returns

It’s easy to return an item to us

We are happy to offer a Full Money Back Guarantee if you are not happy with your purchase. We will accept returns within 28 days. Please inform us by email about your return and send to sales@miaelizabethjewellery.com  within 14 days of the despatch notice.  You will then have a further 14 days to return the item.

The item must be returned in new and unused condition, in all the original boxes, with no evidence of wear and tear, in order for us to give you a full refund. We cannot accept a return of any item without its original boxes or with any indication that the jewellery has been worn.

Please enclose either a copy of the original invoice, or a note with details of the order. Postage will be refunded at Royal Mails latest rate.